Effective Date: 18th December, 2024 Welcome to Syntello. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services. By using our website or services, you consent to the practices described in this policy. 1. Information We Collect - Personal Information: Name, email address, phone number, and other contact details you provide when using our services. - Usage Data: Information about how you interact with our website, including IP addresses, browser type, device information, and cookies. - Service-Specific Data: Any data you provide while using our AI tools, such as chatbot training inputs. 2. How We Use Your Information - Provide, operate, and improve our services. - Personalize your user experience. - Respond to your inquiries or provide customer support. - Conduct research and development for AI enhancements. - Comply with legal obligations. 3. How We Protect Your Information We take data security seriously and implement the following measures: - Encryption of sensitive data in transit and at rest. - Restricted access to personal data only to authorized personnel. - Regular monitoring and updating of our systems to prevent unauthorized access. 4. Sharing Your Information We do not sell, rent, or share your personal data with third parties except in the following cases: - To trusted partners or vendors essential for providing our services. - To comply with legal requirements or law enforcement. - In case of a merger, acquisition, or sale of assets. 5. Your Rights Depending on your location, you may have the following rights: - Access your data and request corrections. - Request deletion of your personal data. - Opt out of marketing communications. - File a complaint with a data protection authority. To exercise these rights, contact us at syntello.ai@gmail.com. 6. Cookies We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. 7. Third-Party Services We may integrate with third-party platforms like payment gateways or analytics tools. These services have their own privacy policies. 8. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. 9. Contact Us If you have any questions or concerns about this Privacy Policy, reach out to us at: Email: syntello.ai@gmail.com Phone: 07863038548